Current Openings

About Hipcricket

Hipcricket, a brand of Augme Technologies (OTCBB: AUGT), is the one-stop mobile marketing and advertising solution for brands, agencies and media properties to engage customers, drive loyalty and increase sales. Hipcricket’s customers connect with consumers across every mobile channel, including SMS, 2D/QR codes, mobile websites, advertising networks, social media and branded apps. Its proven technology, strategic and marketing services and experienced account management teams have provided measurable successes across an industry-leading 150,000 campaigns for such clients as Macy’s, MillerCoors, Nestle, KFC, and Clear Channel. Hipcricket has also created the first comprehensive permission-based mobile ad network that taps into the buying power of the mass market with industry-leading capabilities to target customers via location and highly-specific demographic information across SMS, display, rich media and video.

Director of Sales, Brand Solutions

OVERVIEW:

We are  looking for a Director of Sales to add to its growing Brand Team. Hipcricket is a mobile marketing and solutions company that works with Agencies, Brands and Broadcast clients. This candidate will be focused on selling mobile campaigns and Hipcricket’s self service platform into Agency’s and Fortune 500 brands.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Sell mobile marketing campaigns and solutions into Agencies, Fortune 500 Brands, Retailers and QSRs from concept through to execution
• Ability to educate and sell through to potential clients on the benefits of mobile marketing and the advantages of Hipcricket over its competitors
• Create and present custom concepts and proposals to existing and new clients based upon their marketing goals and objectives
• Collaborate effectively with VP Brand Solutions and the Brand Solutions team to optimize revenue performance across industry verticals
• Ability to closely understand the sales process and meeting revenue goals

QUALIFICATIONS:

• Bachelor's degree preferred
• Minimum (5) five years of outside business to business sales experience within the Agency, Mobile Marketing and/or Mobile Advertising worlds. Retail and QSR relationships a plus.
• Strong understanding of the mobile ecosystem a strong plus
• Experience developing leads, setting appointments, and conducting face-to-face client meetings
• Experience working in a fast-paced, results-oriented environment
• Salesforce.com experience a plus

If you are a top-notch professional and enjoy a challenge, email your resume, cover letter, and salary requirements, to jobs@hipcricket.com.

Revenue Cycle Accountant

 OVERVIEW:

Hipcricket management believes that each employee makes a significant contribution to our success. That contribution should not be limited by assigned responsibilities. Therefore, this position description is designed to outline primary duties, qualifications and job scope, but not limit the incumbent nor the organization to just the work identified. It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsibility for determining, in conjunction with the Controller, revenue treatment of contracts - approximately 75% of the agreements are standard; approximately 75% is SAAS revenues
• Assist in integration of Augme and Hipcricket billing processes and procedures, determining best practices
• Enter the contract billing and revenue recognition into an Access database
• Prepare the monthly billing via upload from Access into the G/L system
• Calculate, track and report on commissions for sales staff
• Maintain related general ledger accounts, including journal entries, account reconciliations and financial analysis
• Prepare accounting schedules and supporting documentation for the year-end audit
• Manage cash receipts/collections process
• Assist in the preparation of annual financial budgets and related monthly reporting compared to actual on a departmental basis

  QUALIFICATIONS:

• Prior experience in a high-tech software or hardware business
• 3+ years of professional accounting experience or equivalent
• BS/BA degree in Accounting preferred
• Proficiency in ERP accounting software, QuickBooks and Excel
• Applied working knowledge and adherence to current GAAP requirements
• Day-to-day operations experience with small- to medium-sized companies
• Ability to effectively present and respond to customers, clients, and employees
• Detail-oriented working style with good analytical skills
• Ability to prioritize workload and work effectively in a multi-tasking environment
• Excellent time-management skills and ability to meet deadlines

If you are a top-notch professional and enjoy a challenge, email your resume, cover letter and salary requirements, to jobs@hipcricket.com.

Client Services Associate Account Manager

OVERVIEW:

Become a part of our amazing account management team and work with industry leading brands and media companies. Join the company that is leading the innovation of mobile marketing in North America. Utilize your marketing skills and learn from the best in a fun, fast-past environment that provides opportunity to grow with the company. Hipcricket is looking for high energy, results driven and collaborative individuals to join our team.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible for the planning, execution, cultivation and monitoring of client accounts
• Train and familiarize client sales team on the benefits of mobile marketing and introduce new features and functionalities to programming and promotions
• Provide new clients with on-site training and system familiarization
• Responsible for the creation of new client-specific template examples
• Develop and review with each client a marketing calendar
• Ensure that campaigns are matched effectively with client targets
• Business development activities include: identifying potential decision makers, identifying cross-selling and contract renewal opportunities, and conducting client visits
• Manage and maintain new campaigns for our clients and ensure a high level of effectiveness for the advertising being served
• Develop effective working relationships with clients to educate their customers about mobile marketing
• Use data to proactively work with existing clients to improve user expertise and effectiveness on Hipcricket products
• Maintain client records in the online management tool Salesforce.com
• Manage dailty/weekly client support calls and produce sales reports
• Manage billable campaigns, track on shared drive, and communicate billing to finance department monthly
• Monitor the client's system to determine audience feedback and make adjustments as needed
• Conduct separate follow-up on-site visits to stimulate utility of service and brainstorm client specific opportunities
• As requested, compose creative ideas/concepts for the client to help them incorporate text into sales, programming and promotions
• Create and actively work to close both media and brand sales leads and track in Salesforce.com

QUALIFICATIONS:

• Exceptional oral and written communication and strong presentation skills
• Able to communicate ideas well and connect business needs to solutions
• Able to question and listen to coworkers and clients for the purpose of gaining understanding
• Able to organize and manage both information and time effectively
• Professional vocal skills: courteous, well spoken, pleasing vocal tone, and polished in asking questions and sharing information
• Competent in multi-tasking
• Enthusiastic, confident professional, and creative problem solver
• Understands margin, profitability, and basic sales concepts

Client Services Account Manager - Broadcast

OVERVIEW:

Hipcricket management believes that each employee makes a significant contribution to our success. That contribution should not be limited by assigned responsibilities. Therefore, this position description is designed to outline primary duties, qualifications and job scope, but not limit the incumbent nor the organization to just the work identified. It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Serve as the primary client contact and act as business manager for short-term and long-term client service contracts, and provide mobile marketing/advertising strategy
• Become skilled at and gain mastery of the Hipcricket Interaction Planner^TM
• Become skilled at and gain mastery of the AtTask project management software
• Become skilled at and gain mastery of the AdLife^TM Platform
• Educate and train clients on the Hipcricket Interaction Planner^TM and AdLife^TM Platform
• Manage and maintain new mobile marketing campaigns for our clients and ensure a high level of effectiveness for the advertising being served
• Accountable for the planning, execution, cultivation, and monitoring of client accounts
• Identify new opportunities to drive client revenue including identifying potential decision makers, identifying cross-selling and contract renewal opportunities, and conducting on-site visits
• Develop effective working relationship with clients and generate business communication in a clear and concise manner
• Use metrics to proactively improve user effectiveness, expertise and experience on Hipcricket products and platform
• Monitor the client's platform to determine end user feedback on campaign effectiveness and make adjustments as needed
• Conduct on-site visits to stimulate utility of service and develop client-specific opportunities
• Develop and compose creative ideas and concepts for clients to incorporate mobile initiatives into sales programs, promotions, and advertising to meet their short-term and long-term marketing and sales goals
• Develop and maintain account management communication and execution strategy based on client goals and objectives
• Understand client's revenue objectives and proactively contribute actionable solutions to meet and exceed their goals
• Contribute to account and category growth by identifying new opportunities for mobile to drive client revenue
• Manage ongoing client communication including support calls, regularly scheduled meetings/calls, and provide exceptional follow up, written reports and presentations
• Develop and manage on-going project management schedules and materials related to each client
• Comprehend campaign metrics and present appropriate and meaningful assessment to proactively increase client value and results
• Work in conjunction with Sales to create new business proposals, presentations, case studies, and fulfilling and responding to RFPs
• Manage project timelines and communicate to internal teams milestones and deadlines
• Ensure internal stakeholders including sales, product and marketing have knowledge of market intelligence and are aware of client attitudes and opinions related to products, features and service
• Contribute to associate account managers and client service interns coaching, mentoring and on-the-job training and development
• Maintains/knows the details and current status of all active projects and is able to communicate to internal team and client
• Primary liaison between agency and key client contacts
• Develops a thorough understanding of clients' products and brands, including competitive and other industry forces that shape the business
• Supports account lead in business development activities associated with current and future clients

QUALIFICATIONS:

• Minimum 2 years relevant client service and account management experience in a fast-paced, advertising, agency, digital marketing and/or new technology environment
• Minimum 2 years relevant client service and account management experience in broadcast, radio, television, or media industry or related field
• Bachelor's degree in Marketing, Advertising, Communications, Business or related field
• Client service, account management and/or marketing experience with advertising agencies or brands required
• Additional client service and marketing experience with media, broadcast or entertainment preferred
• 25% domestic travel required
• Proven track record in growing client revenue, retaining and renewing accounts, meeting and exceeding client satisfaction, and providing the utmost in client service
• Ability to create and cultivate long-term customer relationships
• Ability to create and cultivate internal relationships across departments and skill levels
• Superior project management, communication and critical thinking skills
• Strong writing and presentation skills
• Excellent organization and time-management skills
• Proven track record handling multiple priorities and deadlines
• Strong attention to detail and ability to complete large volumes of work efficiently and effectively
• Professional, high integrity, reliable, organized, driven and results oriented
• Superior MS Office skills (Word, Excel, Project, PowerPoint and Outlook)

If you are a top-notch professional and enjoy a challenge, email your resume, cover letter and salary requirements, to jobs@hipcricket.com.

Client Services Account Manager - Pharmaceutical/Healthcare

OVERVIEW:

Hipcricket management believes that each employee makes a significant contribution to our success. That contribution should not be limited by assigned responsibilities. Therefore, this position description is designed to outline primary duties, qualifications and job scope, but not limit the incumbent nor the organization to just the work identified. It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Serve as the primary client contact and act as business manager for short-term and long-term client service contracts, and provide mobile marketing/advertising strategy
• Become skilled at and gain mastery of the Hipcricket Interaction Planner^TM
• Become skilled at and gain mastery of the AtTask project management software
• Become skilled at and gain mastery of the AdLife^TM Platform
• Educate and train clients on the Hipcricket Interaction Planner^TM and AdLife^TM Platform
• Manage and maintain new mobile marketing campaigns for our clients and ensure a high level of effectiveness for the advertising being served
• Accountable for the planning, execution, cultivation, and monitoring of client accounts
• Identify new opportunities to drive client revenue including identifying potential decision makers, identifying cross-selling and contract renewal opportunities, and conducting on-site visits
• Develop effective working relationship with clients and generate business communication in a clear and concise manner
• Use metrics to proactively improve user effectiveness, expertise and experience on Hipcricket products and platform
• Monitor the client's platform to determine end user feedback on campaign effectiveness and make adjustments as needed
• Conduct on-site visits to stimulate utility of service and develop client-specific opportunities
• Develop and compose creative ideas and concepts for clients to incorporate mobile initiatives into sales programs, promotions, and advertising to meet their short-term and long-term marketing and sales goals
• Develop and maintain account management communication and execution strategy based on client goals and objectives
• Understand client's revenue objectives and proactively contribute actionable solutions to meet and exceed their goals
• Contribute to account and category growth by identifying new opportunities for mobile to drive client revenue
• Manage ongoing client communication including support calls, regularly scheduled meetings/calls, and provide exceptional follow up, written reports and presentations
• Develop and manage on-going project management schedules and materials related to each client
• Comprehend campaign metrics and present appropriate and meaningful assessment to proactively increase client value and results
• Work in conjunction with Sales to create new business proposals, presentations, case studies, and fulfilling and responding to RFPs
• Manage project timelines and communicate to internal teams milestones and deadlines
• Ensure internal stakeholders including sales, product and marketing have knowledge of market intelligence and are aware of client attitudes and opinions related to products, features and service
• Contribute to associate account managers and client service interns coaching, mentoring and on-the-job training and development
• Maintains/knows the details and current status of all active projects and is able to communicate to internal team and client
• Primary liaison between agency and key client contacts
• Develops a thorough understanding of clients' products and brands, including competitive and other industry forces that shape the business
• Supports account lead in business development activities associated with current and future clients

QUALIFICATIONS:

• Minimum 4 years relevant client service and account management experience in a fast-paced, advertising, agency, digital marketing and/or new technology environment
• Minimum 4 years relevant client service and account management experience in broadcast, radio, television, or media industry or related field
• Bachelor's degree in Marketing, Advertising, Communications, Business or related field
• Client service, account management and/or marketing experience with advertising agencies or brands required
• Additional client service and marketing experience with media, broadcast or entertainment preferred
• 25% domestic travel required
• Proven track record in growing client revenue, retaining and renewing accounts, meeting and exceeding client satisfaction, and providing the utmost in client service
• Ability to create and cultivate long-term customer relationships
• Ability to create and cultivate internal relationships across departments and skill levels
• Superior project management, communication and critical thinking skills
• Strong writing and presentation skills
• Excellent organization and time-management skills
• Proven track record handling multiple priorities and deadlines
• Strong attention to detail and ability to complete large volumes of work efficiently and effectively
• Professional, high integrity, reliable, organized, driven and results oriented
• Superior MS Office skills (Word, Excel, Project, PowerPoint and Outlook)

If you are a top-notch professional and enjoy a challenge, email your resume, cover letter and salary requirements, to jobs@hipcricket.com.

Lead Generation Specialists

OVERVIEW:

We are looking for part-time employees and interns for our growing Sales team. Hipcricket is a mobile marketing solutions company that works with agencies, brands and broadcast clients. Candidates will be focused on cold call appointment setting for Hipcricket products and services to potential clients. There exists the opportunity to grow into other roles within the company.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Applicants must be sales motivated and work as a team player, supporting the overall sales organization
• Focus on cold call appointment setting
• Prospect and schedule appointments for sales via telephone
• Ability to secure appointments which result into customer proposals and ultimately, newly signed business
• Able to comprehend and present company processes and services to potential clients via the phone
• Build positive customer relationship with key decision makers and influencers
• Support the business as a team player and conduct oneself with the utmost professionalism at all times

QUALIFICATIONS:

• Proficient in relevant computer applications
• Good keyboard skills
• Knowledge of sales principles and methods
• Knowledge of customer service principles and practices
• Knowledge of call center telephony and technology
• Sales experience

If you enjoy a challenge, email your resume and cover letter to jobs@hipcricket.com.

SEC Financial Reporting Manager

Under the direction of the Chief Financial Officer, this newly created position will manage the reporting and analysis function. The SEC Financial Reporting Manager will interact closely with senior management and private equity shareholders.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Weekly and monthly reporting
• Financial Statement Analysis
• Lead quarterly external SEC filing process (10-Q), which includes drafting and reviewing documents, ensuring quality, and administering strict timeline
• Lead annual external SEC filing process (10K), which includes working across the entire organization to refresh all annual disclosures; draft and review documents; coordinate legal and executive review; and ensure quality and timeliness
• Collaborate with other groups and/or departments to assess the reporting implications of changes in US GAAP, ensure compliance with new and/or amended standards/interpretations, coordinate changes with other groups and/or departments, and extract the necessary information for financial reporting
• Provide detailed financial and operational analytics in suport of monthly updates
• Ad hoc projects and analysis to supoprt the senior and executive management
• Facilitate quarterly and annual reviews and audits

QUALIFICATIONS:

• Bachelor's Degree in Accounting or Finance is required and an MBA, CFA or CPA is preferred
• Previous experience as a financial analyst strongly preferred
• SEC reporting or auditing experience (10Q, 10K, etc.) required
• Five plus years of progressively responsible work experience in any of the following areas: financial analyses, audit, external reporting or FASB technical accounting is preferred, Big 4 or other large public accounting firm auditing experience or bank/financial services industry is a plus
• Advanced level in MS Excel
• Strong analytical and communications skills
• Must be systems savvy
• Highly organized, with focus on process discipline
• Ability to work with and influence people at all levels of the organization
• Ability to develop financial and operational models
• Ability to be flexible and able to work as part of a team

If you are a top-notch professional and enjoy a challenge, email your resume, cover letter, and salary requirements to jobs@hipcricket.com.

Senior Sales Solutions Engineers - Washington / New York

OVERVIEW:

We are looking for two Senior Sales Solutions Engineers - one position will be based in our Kirkland, Washington office, and the other in our New York office.

The Senior Sales Solutions Engineer will provide the primary technical pre-sales support and subject matter expertise to the field sales force for all technical aspects of Hipcricket's mobile marketing and advertising product and services portfolio, with a focus on collaborating with key stakeholders to drive adoption and insertion of the company's mobile capabilities and offerings. As a member of the Hipcricket Mobile Solutions team, this person will possess and demonstrate a deep understanding of the Hipcricket product and services portfolio as well as current and future mobile technologies and trends for marketers and advertisers to promote and leverage in order to achieve their mobile engagement objectives. The individual will be the primary resource available to the Hipcricket field sales force and product management teams responsible for actively driving and managing the technology evaluation and scoping stage of the sales process.

Working in conjunction with the sales team as the key technical advisor and product advocate for Hipcricket products and services, the Senior Sales Solutions Engineer must be able to  articulate technology and product positioning to both business and technical users. This person must be able to identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process. This person must also be able to establish and maintain strong relationships throughout the sales lifecycle, and have a keen sense as to what is myth and reality in an ever evolving space.

The Senior Sales Solutions Engineer will be comfortable working closely with the Hipcricket engineering team to understand the capabilities of the Hipcricket offering, ensuring they match with the client's expectations. In addition, this person must be able to articulate custom client requirements to the engineering team, contributing to the product's organic growth, and helping to ensure a successful outcome for all.

RESPONSIBILITIES:

• Become an expert on the Hipcricket mobile marketing and advertising product and services portfolio, and processes
• Lead the functional and technical elements of customer proposals and RF(x) responses for new and existing customers
• Work with Hipcricket sales team and customers to understand needs and wants and translate those into an executable list of functional requirements
• Work with Hipcricket development team to vet requirements to assure technical feasibility and establish quotation costs and schedule for Sales
• Provide customer technical leadership and communication within other Hipcricket departments including: Product Management, Account Management, Technical Support, Engineering, etc.
• Provide clear input to the product team about customer needs and business problems and how those might be considered for the product
• Cultivate deep knowledge of the mobile marketing and advertising industry, understanding the trends and activities affecting this industry
• Have a deep understanding of the technical environment of the market in which the business operates
• Submit, manage, and track customer proposals and quotations through Hipcricket's CRM and Project Management tools

QUALIFICATIONS:

• Self-motivated with a proven track record in mobile/SaaS or Telco Sales and knowledge of technology
• Experience with adoption of mobile marketing and advertising Customer Response Technologies in the wireless market, including SMS, MMS, QR codes, Mobile Web, and Mobile Apps
• Comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base
• Strong presentation skills and the ability to articulate professionally in written responses to emails, proposals, and when submitting reports
• Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches
• Able to multi-task and concurrently manage multiple, competing priorities
• Passionate about success and winning demonstrated by a high degree of credibility, expertise, confidence and integrity
• Experience and familiarity with Hipcricket products and services and line of business a plus
• 3-5 years relevant pre-sales, customer facing product management, or consulting experience in software vendor sales
• Willingness to travel up to 30 percent of the time

If you are a top-notch professional and enjoy a challenge, email your resume, cover letter and salary requirements, to jobs@hipcricket.com.

Lead Generation Manager

OVERVIEW:

This is an exceptional opportunity to build and lead a team in this new group within the sales organization. The Lead Generation Manager has direct responsibility for call center performance and serves as the primary point of contact for an in-house call center. This individual will identify marketing, sales, and acquisition opportunities and help guide strategic marketing direction through testing, call monitoring, quantitative and qualitative analysis, and vendor management.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manage lead generation and email marketing team
• Develop new approaches to solve problems and identify team performance and relationships; provide progress reports to team and management
• Measure direct marketing efforts through call monitoring, qualitative and quantitative analysis
• Communicate significant findings, issues, opportunities, or developments identified during quality assurance and call monitoring activities and provide recommended process, improvements, or strategic action plan
• Present and prepare reports to provide analysis and feedback on marketing and customer acquisition technologies

QUALIFICATIONS:

• BA/BS required
• A minimum of 5 years of progressive/innovative telemarketing, direct marketing, and call center operations experience is required
• Must possess excellent working knowledge of Microsoft Word, Excel, and Outlook
• Previous experience working with new product launches, script testing, promotional programs, call monitoring, and agent incentive programs is required
• Strong analytical skills a must
• Must be highly organized and detail oriented
• Candidate must be knowledgeable about Direct Response and Direct Marketing
• Possess strong verbal and written communication skills, presentation skills, and can adhere to aggressive timelines and changing priorities
• Must have an inquisitive mind and have a passion for making things better

If you are a top-notch professional and enjoy a challenge, email your resume, cover letter and salary requirements, to jobs@hipcricket.com.

Lead Generation Specialists

OVERVIEW:

We are looking for part-time employees and interns for our growing Sales team. Hipcricket is a mobile marketing solutions company that works with agencies, brands and broadcast clients. Candidates will be focused on cold call appointment setting for Hipcricket products and services to potential clients. There exists the opportunity to grow into other roles within the company.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Applicants must be sales motivated and work as a team player, supporting the overall sales organization
• Focus on cold call appointment setting
• Prospect and schedule appointments for sales via telephone
• Ability to secure appointments which result into customer proposals and ultimately, newly signed business
• Able to comprehend and present company processes and services to potential clients via the phone
• Build positive customer relationship with key decision makers and influencers
• Support the business as a team player and conduct oneself with the utmost professionalism at all times

QUALIFICATIONS:

• Proficient in relevant computer applications
• Good keyboard skills
• Knowledge of sales principles and methods
• Knowledge of customer service principles and practices
• Knowledge of call center telephony and technology
• Sales experience

If you are a top-notch professional and enjoy a challenge, email your resume, cover letter and salary requirements, to jobs@hipcricket.com.

Software Developer (Contract to Perm)

OVERVIEW:

We are looking for an experienced Software Developer comfortable in all tiers of a web application with strengths in middle tier, SQL, and backend development. This is an opportunity to put your experience to work on initiatives for a dynamic company.

As a member of the development team, you will build and architect distributed, scalable solutions and products for very large brands and broadcast clients. You will be expected to learn quickly, work efficiently, self motivate and add to the team culture. This is not a head down development team - expect agility, collaboration and candor.

QUALIFICATIONS:

• Strong .Net, C#
• Strong RDBM Design, XML, MS SQL
• Web development with Asp.Net MVC
• Experience with solid understanding of networking libraries and networking protocols such as SOAP, REST, HTTP, XML, etc.
• UI development with CSS, HTML, Javascript, AJAX and jQuery
• Object oriented design and development, multi-tier scalable system architecture
• Scrum or other Agile methodologies
• Mobile app experience a plus

If you are a top-notch professional and enjoy a challenge, email your resume, cover letter and salary requirements, to jobs@hipcricket.com.

Senior SQL Database Developer (Contract to Perm)

OVERVIEW:

The foundation of our business is data. We are looking for a database developer to join our data team and provide experience in designing, constructing and administering MS SQL, OLTP, MS SSIS, and MS SSRS solutions. Our business leverages data both internally and externally, thus providing a rich experience of blending traditional and mobile data elements into a robust platform.

We're looking for someone with familiar with classic schemas and highly abstracted meta-schemas for OLTP, OLAP and analytics solutions. You should be familiar with OLTP, OLAP ETL and SSRS concepts both in development and support roles. Also, familiarity with sourcing requirements from business units and delivering prototypes and operational solutions using SSAS, SSIS, SSRS and other data centric tools (such as MS Excel) is a plus. If you are a task-oriented data developer who is excited about data and the mobile industry, we would like to talk to you.

This role will contribute to Hipcricket products and to Hipcricket operations. This role is directly responsible for supporting the data architecture, database design, database operations, reporting and analytics solutions. In addition, this person will work within the information architecture platform, understanding the semantics and taxonomy of the business data in a coherent and efficient way to help in the progression from OLTP to analytics.

This individual will work with product management, technology management and senior technical staff. Flexibility is critical. Oral and written communications skills must be excellent. We are looking for a self-starter with the ability to coordinate and collaborate with multiple teams which range from information consumer, to partners, to our internal development teams.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Participate in product definition, work with business and technical staff to research and evaluate requirements, assess alternatives, and implement solutions
• Contribute to overall OLTP/OLAP/ETL platform architecture
• Develop SQL Queries, stored procedures and functions for SQL Server 2000/2005/2008
• Develop star schemas, cubes, calculated measures, and aggregations for SQL SSAS 2008
• Support and sustain existing schema, procedures, queries and functions for SQL Server 2000/2005/2008
• Provide performance turning and optimization for SQL Server 2000/205/2008
• Provide operational support for SQL Server 2000/2005/2008
• Sustain and monitor database standards and best practices
• Provide technical support to developers, testers, operations and other DB staff
• Construct reporting and analytics solutions in SSRS, SSIS
• Contribute to projects, tasks and backlogs, in a SCRUM environment with complex relationships and frequent deliverables
• Ensure quality while driving to release schedules

QUALIFICATIONS:

• MS/BS degree in Computer Science, related technical field preferred or equivalent work experience
• Highly experienced developer in OLTP, OLAP, and ETL development
• Proven ability to create and maintain online (wiki format) and printed documentation
• Proven ability to work cross functionally to deliver appropriate resolution of technical, procedural and operational issues
• Must have stong customer service skills and excellent verbal and written communication skills
• Must be able to troubleshoot issue to completion and ensure internal customer satisfaction
• Must be flexible and motivated to work in a fast-paced environment
• Experience with transactional system is required
• Experience with data warehousing technology and/or back-end reporting system required
• Experience with OLAP databases and ETL processes
• Experience with MS SQL 2000/2005/2008 database schemas, procedures, queries and other SQL objects required
• Experience with XML in SQL procedures
• Experience with PostgreSQL, Data Cloud Computing, and Open Source Analytics are all a big plus
• Familiarity with Mobile Marketing Analytics, Advertising Analytics or Marketing Analytics desirable
• Familiarity with Agile and SCRUM methodology
• Strong organizational skills and attention to detail
• Ability to effectively communicate, collaborate and coordinate with peers and senior management
• Ability to guide, contribute and support process improvement

If you are a top-notch professional and enjoy a challenge, email your resume, cover letter and salary requirements, to jobs@hipcricket.com.

Technical Project Manager

OVERVIEW

Working with the Hipcricket Client Services team, the Technical Project Manager provides technical direction for the development and design of projects starting in the discovery phase and continuing throughout implementation. He/she owns the technical side of the development lifecycle and is responsible for identifying and mitgating technical risks throughout the project. He/she reports to the Lead Technical Project Manager.

ESSENTIAL DUTIES & RESPONSIBLITIES

• Work directly with Account Managers to determine project requirements, acting as a technical resource throughout each phase
• Manage the development lifecycle, setting team expectations, identifying and mitigating technical risks
• Manage multiple projects simultaneously that move at various speeds - some move very quickly with short deadlines, and others are longer term projects
• Proactively manage changes in project scope
• Works with Technical Project Management team to define and schedule resources

QUALIFICATIONS

• 5 years managing projects for multiple external clients in either a business or agency enviornment, consulting environment experience preferred
• At least 2 years experience leading project teams on complex development and implementation projects in a web based environment
• Agile experience preferred
• Demonstrates a thorough understanding of full project life-cycle development methodologies from idea inception through operations support
• Experience with identifying and documenting business requirements for web projects
• Must be comfortable working remotely with team members and clients located throughout the country and across time zones
• Must possess strong communication skills
• Ability to mulit-task and prioritize efficiently and effectively is essential
• BA/BS required, Computer Science or Engineering preferred
• Experience working in AtTask a plus

If you are a top-notch professional and enjoy a challenge, email your resume, cover letter, and salary requirements, to jobs@hipcricket.com.

Director Publisher Relations and Development

OVERVIEW

Hipcricket management believes that each employee makes a significant contribution to our success. That contribution should not be limited by assigned responsibilites. Therefore, this position description is designed to ouline primary duties, qualifications and job scope, but not limit the incumbent nor the organization to just the work identified. It is our expectation that each employee will offer his/her services wherever and whenever necesary to ensure the success of our endeavors.

ESSENTIAL DUTIES AND RESPONSIBLITIES

• Increase the number of publisher partners by signing strategic partnerships with new publishers
• Develop a formal plan to acheive our objectives in adding new publisher partnerships
• Maximize revenue growth with top publishers
• Maximize revenue opportunities with publishers
• Engage agency and publisher decision makers at senior levels
• Drive the acquisition of strategic publishers by managing all facets of the sales cycle
• Plan, prepare and execute high impact meetings with prospects and clients
• Develop a formal plan and aggressively prospect, evaluate and idenify best opportunites
• Idenify and develop a strong understanding of client's core objectives and challenges
• Adopt the company's selling methodology
• Utilize research in presentations and interactions with prospects and clients
• Develop winning selling strategies and proposals
• Accurately forecast revenue growth

REQUIREMENTS

• 10+ years in digital publisher relations and strategic publisher partnerships
• 5+ years digital media/advertising sales and/or business development
• Experience in online/mobile publisher market and delivery of rich media content
• A track record of success with leading online/mobile publishers
• Fluency in digital media technology and media-buying terminology/planning
• Strong publisher focused contacts within the industry
• Creative approach to selling and problem solving
• A strong history of meeting and exceeding sales and business goals
• Strategic thinker, proven track record of driving significant revenue results in rapidly growing environment
• Proven track record in growing client revenue, retaining and renewing accounts, meeting and exceeding client satisfaction, and providing the utmost in client service
• Ability to create and cultivate long-term curstomer relationships
• Ability to create and cultivate internal relationships across departments and skill levels
• Superior business management, communication and critical thinking skills
• Strong writing and presentation skills
• Excellent organization and time-management skills
• Proven track record handling mutiple priorities and deadlines
• Strong attention to detail and abiltiy to complete large volumes of work efficintly and effectively
• Superior MS Office skills (Word, Excel, Project, PowerPoint and Outlook)
• 25%-50% domestic travel required
• Bachelors degree required

If you are a top-notch professional and enjoy a challenge, email your resume, cover letter, and salary requirements, to jobs@hipcricket.com.